Partner - Acadomia & Shiva

Benefits

Train in customer relationship management with Acadomia and Shiva

Take advantage of the exclusive benefits offered by INSEEC and Acadomia and Shiva, and develop your skills and prepare for careers in customer management.

Understanding

Customer Relationship Managers identify customers’ needs and expectations by asking the right questions and listening actively. This approach enables them to offer a personalised, tailored service.

Solutions

When faced with a specific problem or request, the Customer Manager provides fast, effective and tailor-made solutions, thereby enhancing customer satisfaction.

Marketing

The student is also responsible for proposing and selling appropriate services, highlighting the advantages to prospective customers in order to convince them and close the sale.

Loyalty

They maintain a relationship of trust over the long term, provide regular follow-up and offer targeted packages to encourage customer loyalty.