Trade guide
Bank branch manager
The bank branch manager is in charge of a group of several employees. They manage all the activities of one or more bank branches, and may be responsible for several sites. But what is a bank branch manager really? What are their duties? What are the qualities required for this job?
The business
What is a bank branch manager?
Its role
Bank branch managers have to ensure that the branch runs smoothly, but they also have to listen to customers’ requests and ensure that they are met. These professionals must therefore be able to manage human resources and the flow of transactions in their branch. But above all, they must establish strategies to meet their customers’ needs (credit, insurance, advice, etc.).
Its field of action
A bank branch manager is the intermediary between the bank and its customers. He or she is responsible for ensuring that the loans, accounts and financial services granted, the loyalty programmes and the stock and bond market trading tables are offered to customers in complete safety. He or she isa finance professional.
The functions
What are the duties of a bank branch manager?
As the primary manager of a bank branch, the manager’s responsibilities are many and varied:
prepares the documents required for the provision of all financial services, as well as payroll and tax deduction documents
ensuring the smooth running of the agency
creates and updates customer files, sets up their bank accounts and draws up reports
he also teaches new employees
they meet customers and develop professional relationships with them
The role and remit of a bank branch manager are very varied. They work in many areas: advice, sales, marketing and management. They are advisers, salespeople and managers all rolled into one.
Qualifications
Qualities and skills needed to be a good branch manager
The role of a bank branch manager requires a number of qualities. Firstly, they must be good advisers, i.e. they must be able to give customers advice based on their financial needs. Secondly, they must be good at selling the products and services offered by the bank. Finally, they must be effective managers who know how to manage teams and deal with different problems.
All these roles require versatility. Here is a list of the qualities needed to be a good bank branch manager:
Being a good salesperson
Be able to negotiate and conclude agreements
Being a good communicator
Being a good administrator
Being a good manager
Being a good manager
The benefits
What are the advantages of working as a bank branch manager?
There are many reasons to become a bank branch manager. The job is attractive. The pay is high, the status is high and the prospects for advancement are interesting. On top of that, being out in the field more often than in the office means you can get away from the stress of the job and develop professionally and socially.
Bank branch managers can work at all levels of the banking business, in both retail and investment banking. They may be appointed at any stage in their career and may work on permanent or fixed-term contracts. They may also work on a contractual basis. There are many career paths open to them.
Remuneration
Bank branch manager: salary and career development
The salary of a bank branch manager varies according to the size of the branch, its sector of activity, the manager’s performance and the bonuses he or she receives. The median salary for a branch manager is €40,000 a year for a small branch.
In addition, these allowances can represent 50-60% of the employee’s total remuneration. These allowances are financed by the company and are often indexed to sales. Benefits in kind are also important. These may include a company car, the use of a personal computer and a mobile phone.
Up to
40 000€
Salary per year
Training courses
How do I get to be a bank branch manager?
Our training courses
A professional degree is the ideal way to become a bank branch manager. It is available after the baccalauréat (which takes 3 years) or after Bac+2, i.e. two years of study after the baccalauréat.
The vocational bachelor’s degree combines theoretical and practical courses. It includes general and specialised courses, as well as periods in a company, which may be spent on work experience or under an apprenticeship contract. The “management” option is particularly recommended for becoming a bank branch manager.
You can also do a professional degree in insurance, banking or finance. The best option is to opt for a sandwich course combining theory and practice, such as :
After the BAC+3, students can continue on to a state-recognised Master’s or Master of Science degree:
Bank branch managers are often promoted from within. The job requires years of experience in the banking sector as a business or professional account manager.
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