Quality managers work in a variety of industrial sectors (agri-food, pharmaceuticals, textiles and construction) and in the medical sector. They can also be found in the financial sector, where some institutions have quality certification. As mentioned above, their main task is to design or modify a company’s quality policy. They are responsible for drafting the quality manual to be adopted.

As the person with primary responsibility, he or she ensures that procedures are followed at all levels, from procurement to production. In the event of non-quality, he or she must identify the source of the problem and find the appropriate solution. In addition, the Quality Manager ensures that certification is renewed by preparing the necessary files for the audit.