Master of Science in Health Facilities Management

student who works in front of his computer his course of right of the establishments of health.
MSc
Bachelor degree or higher
September, February
Initial training, Apprenticeship
Bordeaux, Paris, Lyon
French
Home » Programmes et Formations » Master of Science in Health Facilities Management


Health is one of the main levers for employment growth and the diffusion of technological and social innovation in the years to come.

Serge Guérin

directeur de programme campus de Paris

The MSc 2 Health Care Facilities Manager course

“In the field of health care management, there is a very high demand for staff with technical and operational skills but also able to respond to recent changes in the health care and care of the elderly sectors. We must take the measure of the technological revolutions but also of the changes in the public’s expectations.It isimportant to train professionals who will be able to respond to the new situation marked by the lengthening of life and the spectacular increase in chronic diseases.

Serge Guérin, directeur de programme campus de Paris

Students in the hallways with their tablets exchanging with each other.

A 1 or 2 year degree to become an expert in health

This program prepares students for management positions in health and human services institutions.

3-Year bachelor degree holders can apply for MSc 1st year, while holders of a 4-year Bachelor degree or higher can apply directly for MSc 2nd year.

The programme is aimed at two types of audience:

  • Students with a degree in economics, management, social law, medicine, pharmacy, etc.
  • Professionals in the health sector (health and social sector managers, health managers, heads of educational services, etc.) who wish to validate their experience and qualifications with a Level 1 diploma in order to qualify for management positions. For these professionals, the seminars can take place over 2 days only, on Fridays and Saturdays. Each participant must carry out an expertise mission within the framework of his or her own institution or another structure.

Nurses, midwives and other paramedical professions, specialised educators, social workers and medical representatives can prepare for the first year of the Master of Science in Health Care Facilities Management (Bac+4) and then enter the second year (Bac+5). The Health Establishment Director training course is part of the HR & Health division of INSEEC.

Would you like to know more about the MSc Healthcare Facility Manager programme? Sign up for an Open House!

The Courses

The courses listed below are examples only and may vary slightly depending on the campus. The content of the courses is adapted each year to market developments and is updated before the start of each new school year.

1st year courses

PROFESSIONAL METHODS AND PRACTICES – 1ST YEAR

Business Game

The business game is played using a business simulator. Groups of students are responsible for running a business in real time. All major business functions are covered. Students will make decisions to maximize the profitability of the business.

Professional Technical Workshops & Personal Management

  • CV writing, recruitment interview techniques for the search for an internship, professional project management, team management and meeting management.
  • Negotiation techniques, transactional analysis and NLP, speaking and stage fright management, management and leadership techniques (PRADITUS).
  • Skills assessment, coaching, digitization of the CV and job search techniques at national and international level, preparation for the defence of the applied research thesis.

Conférences Métiers

Presentation of the professions in the sector by professionals.

CROSS-CUTTING AND FUNDAMENTAL COURSES

Budget management and management charts

The objective is to acquire key skills in terms of budget management and reporting. The focus will be on budget architecture, with the implementation of summary documents, project management control and its link with budget management, and the creation and steering of performance indicators.

Business Plan & Setting up a company

The objective of this module is to learn how to draw up a business plan: Designing a costed project for the creation or development of a company.

Several steps are covered: feasibility study, market targeting, opportunities and risks, strengths and weaknesses, communication, financing plan and profitability.

Corporate strategy

A precise methodology for analyzing customer needs, market structure and competitor dynamics to identify opportunities and threats in the environment is presented.

Negociation

This seminar focuses on a negotiation in a national and international context.

In particular, it will be necessary to take into account the cultural dimension and define its impact in an international negotiation. The national negotiation will focus on the sales process through role playing.

Business English & TOIEC

To perfect English language comprehension and communication skills in a wider context than just business English. Students are required to take the TOEIC test.

Management Information Systems

This module aims to deepen students’ skills in IT to meet the needs of companies in terms of budgetary or commercial monitoring, project management, personnel management and communication: Excel, Word, Powerpoint, teamwork tools, business software.

It aims to be efficient with office automation tools, identify and correct errors quickly, customize existing tools or create your own tools.

Business Skills

What makes a successful business person?

Internal and external communication skill; managing your priorities and deadlines; organization and time management skills; how to be a great listener, writer and speaker; effective sales techniques; effective group dynamics and project management skills; understanding international business culture.

SPECIALIZED COURSES

Corporate Social Policy & Human Resources Management

To effectively manage human resources and acquire a strategic and operational vision of the HR function. Understand the role and missions of the HRD in order to lead and support the company’s changes. Definition of HRM. HRM and other corporate functions. The strategic dimension of HRM. Corporate performance and HRM. The structure of the HRM function. The jobs of the HR function.

Employment law

Efficiently manage the different types of employment contracts. Employer’s prerogatives. The termination of the employment contract. Protected categories, discrimination, equal treatment.

Organisational specificities & Human resources management

The organization’s difficulties in human relations. The organizational system and its elements. The major theoretical approaches to organization. Different types of organizations.

Psychology of work

The factors that influence the success of a work team. Adaptation to change and professional development: the psychological brakes and springs. Stress management at work and burn-out. The effects of information and communication technologies on work and organization.

Employment law

Understand the structure of social relations, both individual and collective. To know and apply, through the resolution of case studies, the reasoning of labour law, the various legislative, regulatory and jurisprudential evolutions.

Individual and collective behaviour in the company

Personality, identity and behaviour. The social link and socialization. Hierarchy, domination and power. Culture and social representations. Group dynamics.

Remuneration & payslips

Compensation components. Understanding the logic of a pay slip. Creation of a pay slip. Topics related to employee and employer contributions for social protection and unemployment.

Supplementary schemes.

2nd year courses

PROFESSIONAL METHODS AND PRACTICES – 2ND YEAR

Business Game

The business game is played using a business simulator. Groups of students are responsible for running a business in real time. All major business functions are covered. Students will make decisions to maximize the profitability of the business.

Professional Technical Workshops & Personal Management

  • CV writing, recruitment interview techniques for the search for an internship, professional project management, team management and meeting management.
  • Negotiation techniques, transactional analysis and NLP, speaking and stage fright management, management and leadership techniques (PRADITUS).
  • Skills assessment, coaching, digitization of the CV and job search techniques at national and international level, preparation for the defence of the applied research thesis.

CSR Certification

Computerised management tools

Software (Excel, Word, VBA, professional software).

Trade conferences

Presentation of the professions in the sector by professionals.

HR MANAGEMENT

Team management & individual support

  • Implementation of a forward-looking management of jobs and skills (GPEC).
  • Construction of quantitative and qualitative databases of employees.
  • Implementation of the training plan.
  • Construction of simplified job descriptions and evaluation criteria for the objectives achieved.
  • Establishment of individualized goal contracts.
  • Conducting annual appraisal interviews.
  • Identification and development of staff skills. Identification and promotion of good practices.

Conflict Management & Labour Relations Management

  • Carrying out a conflict diagnosis.
  • Implementation of simple and operational tools for conflict management.
  • Negotiation techniques and cooperation within teams.
  • Building effective internal communication. Prevention of bullying.
  • Diagnosis of a situation of moral harassment. Setting up a mediation.
  • Improving the organization of a health care facility to limit harassment situations.

ACCOUNTING & FINANCIAL MANAGEMENT

Accounting & Financial Analysis

  • Identification of the main balance sheet and income statement items.
  • Mastery of the mechanisms of general accounting and their impact on management.
  • Reading and interpreting a balance sheet and an income statement.
  • Mastery of the concepts necessary to carry out a financial diagnosis.
  • Proposal of decision support tools.
  • Improving the profitability of a health care facility.

Financial statement & Diagnosis

  • Analysis of financial, economic and regulatory information that may have an impact on the current and probable situation of a health care facility.
  • Identification of the causes of present or future difficulties in an institution.
  • Study, identification of risks and proposal of solutions.

Social audit

  • Elaboration of an audit project by defining its scope and schedule.
  • Methodology for conducting a social audit.
  • Collection and analysis of available data, reporting at all stages of the audit.
  • Formalization of the audit and restitution of the conclusions.
  • Nature of organizational changes and their implications.
  • Development of approaches, methods and tools related to organizational changes.

Management and financing tools

  • Assistance in strategic and operational management and decision making.
  • Measurement of activities, revenues, costs and results.
  • Drawing up budget forecasts in line with the strategy and objectives.
  • Participation in the implementation and development of the management system.
  • Production of management reports and dashboards to assist in decision making and contribute to the effectiveness and efficiency of management processes.
  • Coherence between the functional organization, the objectives and the means of the establishment with the information and management system.

Evaluation & Budget settings

  • Understanding of the budgetary architecture.
  • Differentiation of tariff sections. Analysis of expense and revenue accounts.
  • Definition of the parameters for the evolution of expenditure and revenue.
  • Understanding of the accounting and budgetary procedure.
  • Use of control and management tools.
  • Implementation of economic indicators.
  • Mastery of institutional issues.
  • Construction of comparative tables of multi-year expenses and income.

Management control of personal service activities

  • Understanding of the “company” system as a whole and modelling for control purposes.
  • Calculating costs, prices and margins to decide.
  • Organization of the production and exploitation of management information.
  • Construction of budgets.
  • Follow-up of the realization of the forecasts.
  • Calculation, analysis and correction of variances between forecasts and actuals.

Steering tools & project approach

  • Knowledge of the economic and regulatory environment.
  • Situation of the health structure in its field of activity.
  • Project construction methodology.
  • Adaptation of the project approach to management tools. Determination of follow-up items.
  • Elaboration of a management dashboard.
  • Prioritization of steering tools.

Activity-based pricing & Information systems

  • Management of an establishment’s activity via the PMSI (programme for the medicalisation of information systems).
  • Optimization of the invoicing.
  • Elaboration of strategic choices for the activity of a health care institution.
  • Taking into account the regulatory constraints related to the care organization scheme.
  • Development of the establishment project based on an analysis of the activity.

Overall management of a medical-social establishment

  • Key factors for the successful opening of a medico-social establishment.
  • Typology of medico-social establishments in the field of disability.
  • Elaboration and structuring of a provisional budget for a medico-social establishment. Monthly budget tracking table.

QUALITY & RISK MANAGEMENT

Quality management and certification in healthcare establishments

  • Planning, implementation and evaluation of the quality process.
  • Supervision and support for certification in health care institutions.
  • Valuation of the quality approach in the context of the certification of health care institutions.
  • Implementation of professional practice evaluations.
  • Development of a quality indicator dashboard.

Quality management in social and medico-social establishments

  • Planning, implementation and evaluation of the quality process.
  • Valuation of the quality approach within the framework of the decree 2007- 975 of 15 May 2007.
  • Implementation of the internal evaluation of medico-social establishments.
  • Development of quality monitoring tools.

Risk management

  • Development of the risk management policy and program.
  • Planning, coordination and evaluation of the risk management program.
  • Definition and implementation of a risk information system and risk management program.
  • Health watch and other non-health risks.
  • Regulatory and normative watch on risk management.
  • Vigilance coordination or articulation with the vigilance coordinator.
  • Collection of undesirable events, analysis and implementation of preventive and corrective actions.

Management of hygiene protocols and biological risks

  • Hazard analysis of biological agents.
  • Control of biological agents.
  • Knowledge of the various risks associated with health care facilities.
  • Use of the HACCP system.
  • Management of a collective food poisoning.
  • Management of a nosocomial infection.
  • Management of legionellosis. Management of waste from health care activities.

Security

  • Analysis of the concepts of danger and risk.
  • Risk control.
  • Understanding of the concepts and notions of security, prevention, forecasting, protection and intervention.
  • Risk assessment of a health care facility.
  • Preparation and evaluation of a prevention approach. Development of an action programme.
  • Role and place of the school director.

Crisis management and communication

  • Definition of a crisis.
  • Preparation and anticipation of a crisis.
  • Methodology of diagnosis and management of a crisis.
  • Crisis communication and media training (message content, communication attitude, language and voice adaptation).
  • Knowledge of the media environment.
  • Establishment of public relations.

ENVIRONMENTAL AND REGULATORY SPECIFICITIES

Usage law

  • Knowledge of the rights of users in health care institutions and the priorities of public authorities in this area (law of 4 March 2002).
  • Definition, measurement and analysis of the respect of users’ rights in health care institutions.
  • Appropriate responses to complaints and grievances from people in care.

Health economics and health system reforms

  • Analysis of health systems and the growth of health care spending.
  • Understanding of the different ways of regulating health care expenditure.
  • Comparison with experiences abroad.

Relations with supervisory authorities

  • Mastery of the cartography and specificities of health and medico-social establishments.
  • Understanding of the organizations of institutions.
  • Place and role of institutional partners.
  • Control of the perimeters of competence of the tariff authorities.
  • Relational and strategic issues with the State and communities.

Socio-economics of ageing

  • Analysis of demographic ageing and estimation of its effects on the French economy.
  • Comparison of the French situation with that of other countries.
  • Effects of ageing on pensions.
  • Study of the EHPAD market and other personal services.

Computing and information systems

  • Development of a management tool specific to the health sector: modelling of collected information, measurement of data dependency.
  • Knowledge of the development environment (tables, queries, forms, reports).

Marketing beds

  • Occupancy rates in health care facilities.
  • Establishment of public relations and networks of prescribers.
  • Prospecting and contact.
  • Contact qualification.
  • Presentation of the product and the service provided, visit of the establishment.
  • Handling of objections and signing of the contract. Referencing of establishments.

Drawing up schedules for healthcare facility staff

  • Stakes and interests of schedule management.
  • Implications for employees and the social climate.
  • Elements for creating schedules: legal rules, collective agreements and tripartite agreements.
  • Process of creating schedules with the creation of the cycle and work schedules.
  • Basic rules to be respected monthly average, weekly duration, working hours, rest.
  • Replacement of an employee.

2 start dates per year and varying study rhythms

There are two openings per year, in February/March and September/October. To check the opening of each intake, contact the admissions department directly.

The pace of the course may differ from campus to campus and depending on whether the course is carried out under an internship agreement (initial) or a professionalization/apprenticeship contract (continuing).

The work-study contract must be signed for a period of 12 months (MSc 2), 24 months (MSc1 + MSc 2) or 18 months for the staggered start of March (continuation of studies in MSc2).

Student INSEEC Director of Health Establishments

Career opportunities after an MSc 2 Health Care Facilities Manager

Director in structures :

  • Sanitary facilities
  • Social
  • Medical and social
  • Private or public
  • Associations or dependent on local authorities

What business skills are developed?

  • Designing and accompanying organizational and managerial change processes in a health care institution;
  • To steer the accounting and financial management of the establishment;
  • Managing human resources in a health care facility;
  • Organize and monitor the development of the company’s activity;
  • Implementing a quality approach and an effective risk management policy within a health care institution

This program delivers the title of ” Director of Health Establishments ” level 7 (EU) registered in the RNCP (Répertoire National des Certifications Professionnelles) under the code NSF 331p.

For more details, please consult the online repository: https: //www.francecompetences.fr/recherche/rncp/15964/

La certification s’obtient par capitalisation de l’ensemble des blocs de compétences.

What are the teaching methods?

Teaching methods

  • Lectures and interactive courses
  • Situational exercises through collective or individual case studies carried out by the students
  • Conferences, seminars and educational visits

Evaluation methods

  • Individual or group case studies
  • Individual and group oral presentations
  • Individual and group files

Methods and tools

  • The evaluation methods are face-to-face, in the form of continuous assessment or final exams in the form of mid-term exams.

What is the 2024/2025 tuition to enter the program?

Initial training:

  • Entry into MSc1: €10 650
  • Direct entry into MSc2: €12 550
  • MSc1 + MSc2: €23 200


Apprenticeship:

  • 24-month training: € 22 500
  • Direct entry into MSc2: €12 950

In the context of work-study training, tuition fees are payable by the OPCO and the company signing the contract.

Do you have any questions about work-study or our school in general? Consult our frequently asked questions.

VAE/VAP :

  • VAE : 4 200 € HT
  • VAP : 850 € HT

International Student Pack: Mandatory fee of €490 for exclusive support services for international students.

* Students who have completed an MSc1 receive a preferential rate for the MSc2.

What kind of financial aid is available?

INSEEC offers several financial aid schemes:

KEY FIGURES FOR THE MSc PROGRAMME DireCTOR OF HEALTH FACILITIES

81%

Taux de satisfaction global par rapport à la formation – Promo 2019

100%

Taux de réussite – Promo 2019

84%

Taux d’employabilité – Promo 2019

84%

Taux de CDI à 6 mois – Promo 2019

Disability

The OMNES Education Group pays particular attention to the societal environment, including the disability dimension. Indeed, we believe that students with disabilities should not have any problems in pursuing their studies and starting a professional career. We accompany them to facilitate their access to the premises, offer them personalized advice as well as adapted accommodations throughout their school career.

Accessibility of premises: all our campuses are accessible to people with disabilities.

To learn more about the OMNES Education Group’s disability policy, click here.


Contacts for disability referents by campus:
Bordeaux : Maxime DOUENS – mdouens@inseec.com
Lyon : Anissa GASMI – agasmi@inseec.com
Rennes : Laura LE CALVEZ – llecalvez@omneseducation.com
Paris : Farid HAMAD – fhamad@inseec.com
Chambéry : Clément BERTACCO – cbertacco@inseec.com

Actualités

Updated 21 February 2024